Delivery is made to the delivery address defined by the Customer in the order form, using the courier chosen by us. All products sold through our store KINDERTAIN.COM they are delivered disassembled (except for products made of a single component), in packages, so that they can be transported safely. The buyer has the obligation to check the packages from a qualitative point of view and to check the integrity of their packaging. Any subsequent complaint of the Customer will not be considered (all costs of return / repair of products will be borne by you).
The delivery of the products in stock is made in 2-4 working days by the telephone and electronic confirmation of the order.
In cazul produselor facute pe comanda, livrarea dureaza intre 2 si 6 saptamani de la plata avansului de 35% din valoarea totala a comenzii.
Costul tranportului pentru comenzile mai mici de 2000 Ron este de 50 Ron oriunde in Romania ( indiferent de numarul de km suplimentari )
Beneficiati de transport GRATUIT oriunde in tara pentru comenzi mai mari de 2000 Ron ( indiferent de numarul de km suplimetari )
For orders outside Romania, the exact cost of transport will be communicated by email or any other means of online communication, before placing an order.
CAREFUL! If the product has been obviously damaged due to the negligence of the staff of the courier company and you have accepted the package and signed its receipt, it is not our obligation to accept the return of the product. We also recommend that you refuse to receive them or, if you accept them, please draw up a report with the agent of the courier company, mentioning all aspects related to the damage to the product received.
In case of SC KINDERTAIN SRL receives erroneous information related to invoicing or delivery of products, rejection by the issuing bank of the card or transaction, invalidation of the transaction by the card processor, we reserve the right to unilaterally terminate the contract, without this being considered a violation of contract